Standard Delivery

• Orders placed before 3 PM (Monday to Friday): Shipped the same day via courier or postal service. Delivery takes 2-3 working days.
• Next-Day Delivery: Available via APC Couriers (UK Mainland only) and requires a signature. Select this option at checkout as it is not included in the standard free delivery service.

Local Delivery

• Staffordshire & Midlands Regions: Benefit from our FREE regular local delivery service. Contact us on 01827 426426 or use the chat/email options for more information.

Outside UK Mainland & Scottish Highlands

• Deliveries to areas such as the Isle of Wight, Isle of Man, or Scottish Highlands are available. We aim to provide the most economical shipping option and may contact you to discuss details.

Overseas Orders

• For international shipping, email [email protected] for a customised quote.

Click & Collect

• Choose this option at checkout to collect your order from our Tamworth branch. Once your order is placed, we’ll confirm when it’s ready for collection.

Stock Control

• If an item is unavailable, we’ll notify you promptly with lead times or offer an option for a full refund.

Delivery Charges

• Rates: Based on weight and selected shipping method. If any adjustments are required, we’ll contact you directly.
• Deliveries outside the UK Mainland, Scotland, or Ireland may incur additional charges calculated at checkout.

Returns, Refunds, and Exchanges

Return Policy

We want you to be fully satisfied with your purchase. If you're not satisfied, you can return items within 30 days of delivery for a full refund (excluding shipping and handling charges). Items must be:

• In good condition.
• In original boxes (where possible).
• Accompanied by all paperwork, parts, and accessories.

How to Return Items

• Email [email protected] to request a refund.
• Mail the item to:
  Commercial Components
  Unit 30 Sandy Way
  Amington Industrial Estate
  Tamworth, Staffordshire
  B77 4DS
• Include a signed letter stating the reason for return and the original receipt.

Refund Process

• Refunds will be processed within 30 days and issued in the original form of payment.
• Refunds include the item cost plus applicable sales tax (shipping and handling are non-refundable).

Damaged or Defective Items

• If your item arrives damaged or defective, contact Customer Support within 24 hours or at the time of receipt at 01827 426426. Failure to report damages after signing for the delivery or not advising the courier of \"damaged\" when receiving may result in no full/part refund.

Additional Notes

• Items purchased online cannot be returned to retail stores and vice versa.
• If there is extensive damage to the carton upon delivery, contact Customer Support immediately.